Terms of Use
Please read these terms carefully before using our platform. By using BookMySalon.lk, you agree to these rules.
Welcome to BookMySalon.lk (“we”, “our”, “us”). These Terms of Use govern your access to and use of our website and services. By using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. About the Platform
BookMySalon.lk is an online platform that allows users (“Customers”) to discover salons, book services, and interact with salon providers (“Salon Owners”). We act as a facilitator and are not the direct provider of salon services.
2. User Accounts
Accuracy
Provide accurate and complete information during registration.
Security
Keep your login credentials secure and confidential.
Responsibility
You are responsible for all activities under your account.
3. Bookings
- All bookings are subject to availability of the salon
- Salon Owners are responsible for confirming bookings
- Customers must arrive on time for appointments
Not Responsible For:
- • Service quality
- • Delays or cancellations by salons
- • Any disputes between customers and salons
5. Cancellations
Cancellation policies may vary by salon. Customers are responsible for reviewing salon-specific policies.
Rights Reserved:
- • Restrict users with repeated no-shows
- • Apply penalties if implemented in the future
4. Payments
Payments may be processed through third-party providers. We do not store full payment details.
👉 Payments may be made online or directly at the salon depending on setup.
6. Reviews
Reviews must be honest and respectful. No abusive, false, or misleading content is allowed.
We reserve the right to remove inappropriate content.
7. Prohibited Activities
8. Privacy
Your use of the platform is also governed by our Privacy Policy.
9. Third-Party
We are not responsible for actions or policies of third-party services we use.
10. Disclaimer
Platform is provided "as is". We don't guarantee quality or availability.
11. Termination
We may suspend access for violations or suspicious activities.
12. Changes
We may update these terms. Continued use means you accept changes.
13. Governing Law
Governed by and interpreted in accordance with the laws of Sri Lanka.
Contact Us
Questions about our terms? We're here to provide clarity on how we operate.